Frequently Asked Questions

You can return items within 30 days from the date of delivery for both defective and non-defective products. Items must be new, unopened, and in original packaging. See our Return & Refund Policy for full terms.

We cover the return shipping costs. A prepaid return shipping label will be included in your package, so you will not incur any return shipping fees.

Yes, exchanges are accepted within the same 30-day window for new, unused products. Please refer to our Return & Refund Policy for more details.

Refunds are processed within 5 business days after we receive and inspect your returned item. Your bank may take an additional 1–2 business days to reflect the refund on your statement.

We ship only within the United States. Unfortunately, we do not offer international shipping.

Orders are processed within 1–3 business days after payment confirmation. Delivery typically takes an additional 5–10 business days. In total, you can expect your order to arrive within 6–13 business days from the time of order placement, with same-day processing for orders placed before 2:00 PM PST. See our Shipping Policy for full timelines.

We offer Standard Shipping only. Unfortunately, we do not provide expedited or overnight shipping options. For more details, see our Shipping Policy.

We accept major credit and debit cards, as well as other payment methods available at checkout, ensuring secure transactions.

All transactions are processed in USD. For information on how we handle your personal data, please see our Privacy Policy.